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Think Tank
Whitepapers
E-Commerce/Omni-Channel: Page 58
Returns Management SaaS Saves Retail Giant $4 Million Monthly
Challenge:
A top-10 big-box retailer needed to consolidate returns processing and improve returns management, vendor returns consolidation and liquidation yield. They were sorting returns at more than 450 store locations, and sending single packages in small shipments to vendors receiving returns. The company wanted returns data visibility to aid forward-focused planning and warehouse management.
Watch: The Rise of Hyperlocal Fulfillment Centers
Balmiki Bhattacharya, vice president and market sector leader of the industrial practice at Nelson Worldwide, explains the concept behind “hyperlocal” fulfillment centers, and the criteria that retailers should consider when creating them.
Innovators Continue to Shape the Last Mile. What’s Next?
A look at the technologies that logistics startups have developed to transform the last mile, as well as a peek into the future of the sector.
Consumers Prefer Personal Touch, Predictability, Over Super-Fast Delivery
To successfully ride the bucking growth of e-commerce, shippers and logistics service providers should avoid assuming that consumers want everything super-fast.
Sweetwater Responds to the ‘New Face of Agility’ in Supply Chain and Merchandising
Sweetwater Sound, LLC didn’t waste any time preparing for this year’s fourth quarter. By the end of May, the nation’s largest online seller of musical instruments and professional audio gear was already finalizing orders and distribution plans for the coming peak sales season.
FedEx Faces Big Changes as New Boss Confronts Higher Costs, Angry Contractors
New CEO Raj Subramaniam will soon tell investors how he intends to lead FedEx while confronting higher costs for labor, Covid-related lockdowns in China and angry contractors at the company's crown-jewel FedEx Ground unit.
Amazon's Third-Party Sellers Need a Hand. Congress Can Help.
It doesn't take an expert to see how Big Tech has choked independent merchants.
How Covid Changed the Future of Grocery Retail: NRF
When The Kroger Co. formed a partnership in 2018 with Ocado Group, they knew e-grocery had a bright future. Of course, the move turned out to be far more timely than both retailers anticipated.
Selecting the Right Omnichannel Selling Solution
For businesses looking to gain and retain customers, streamlining the online shopping process becomes critical.
Retailers Need 'Frenemy' Delivery Networks, American Eagle CSCO Says
There’s a growing consumer appetite for delivery consolidation.
Connect With SupplyChainBrain at NRF Supply Chain 360
Join SupplyChainBrain this week at the National Retail Federation’s NRF Supply Chain 360 conference — here’s where you can find us and follow along.
Home Improvement Season Drives High Sales, Returns Headaches
Bulky materials represent the most significant returns issue for home improvement retailers.
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