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Think Tank: Page 217

Improving Customer Experience: Beyond the Survey Score
Companies need to look beyond numerically scored surveys, in seeking to optimize the customer experience, both now and in the future.
0605 Improvingthe Customer Experience
Unlocking the Potential of Earned Value Management
A look at the approaches that organizations can adopt to take full advantage of earned value management, while ensuring that enterprise software is up to standard.
0604 Unlockingthe Potentialof
Should Procurement Fear or Welcome AI and Machine Learning Technology?
Your lengthy career in procurement has consisted largely of being beaten up by top management over the need to constantly cut supplier costs. Along comes digital technology to make your job easier — or take it away.
0603 Should Procurement Fear
It’s Time to Discard Traditional Hiring Practices
And deconstruct the interview paradigm, too.
0529 Its Timeto Discard
What Does the Automated Warehouse of the Future Look Like?
The global warehouse robotics market is expected to reach $6bn by 2025.
0528 What Doesthe Automated
How the Circular Economy Improves the Brand Experience
Consumers with a high degree of social and environmental awareness will change their behavior and brand choices to match their values. Yet most brands operate on a linear “make, use and dispose” business cycle.
0524 Howthe Circular Economy
Supply Chain Collaboration Needs Blockchain. Here's Why.
The race to push I.T. applications to the cloud isn’t enough to improve collaboration within the supply chain.
0523 Supply Chain Collaboration Needs
How Next-Generation Printing Solutions Accelerate Agility
As strategic assets, warehouses of every size need to be more adaptive, configurable and movable.
0522 How Next Generation Printing
The Critical Human Element in Cybersecurity Strategy
Corporate leaders use four top tactics to ensure viable cybersecurity.
0521 The Critical Human Element
A Wine and Spirits Marketer Seeks Proof of Blockchain
Few industries stand to benefit from blockchain technology more than the wine and spirits business.
0520 A Wineand Spirits
Optimizing 3PL and Freight Forwarder Relationships to Drive Innovation
Relationships with third-party logistics providers and freight forwarders have the potential to deliver value beyond the primary scope of work through data-driven optimization insights.
0517 Optimizing3 P Land Freight
Blockchain and Edge Computing: Supercharging the Supply Chain
Emerging technologies like predictive analytics, augmented reality and blockchain have the potential to transform supply-chain operations. Leading the charge for businesses in the digital age: edge computing.
Photo: Bloomberg
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