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Quality & Metrics: Page 113
How Spend-Management Solutions Can Help Private Universities
For private colleges and universities, spend-management offerings can prove to be a valuable asset in the struggle to manage tight budgets.
Improving Vendor Management by Streamlining Approvals
Businesses must figure out how to streamline the approvals process in order to ensure effective vendor management.
How to Create a Successful Business Intelligence Strategy
Business intelligence is a mandatory tool for companies that wish to survive in the current economy.
Can’t Cope With a Mass of Customer Complaints? AI to the Rescue
The old days of the Quality movement seem quaint in retrospect: the banners, the slogans, the prizes and team-building events. Today, quality management is all about information — or, more to the point, how to keep from getting buried in it.
Q&A | Embarking on a Journey to the Digital Supply Chain
Supply-chain visibility is just the first step in the journey toward enabling a digital supply chain, says David McCarty, vice president of customer solutions with TransVoyant.
Q&A | How Analytics Are Transforming the Supply Chain
Jim Hayden, chief technology officer with Savi Technology, details how analytics are improving the supply chain — especially human capabilities.
Q&A | The New World of 'Software Intelligence'
Spencer Askew, chief executive officer with Teknowlogi, offers his definition of the term "software intelligence," and discusses how it enables new developments in artificial intelligence and machine learning.
Four Solutions to Achieving a More Transparent Supply Chain
Global supply chains are becoming increasingly complex, as businesses juggle multinational suppliers and service providers, constantly shifting regulations, and more informed consumers demanding increased responsiveness and sustainability.
Walmart Deepens Store-Digital Integration as Web Unit Struggles
The world’s largest retailer will merge the logistics and finance teams for its e-commerce unit and stores.
Q&A | A 'Revolution' Is Coming to Supply-Chain Technology
A revolution in supply-chain technology is "on the horizon," says Paul Blake, director of technology marketing with GEP. He explains the nature of that change, and what's driving it.
Digital Network Platforms: Facing Facts and Reality
Emerging digital technologies and the consequent need for new capabilities are disrupting all aspects of business: people, process, and technology. Today’s supply-chain operating models are being challenged to deliver unprecedented levels of agility and economic value.
Lessons From the Military for Improving the Retail Customer Experience
Retailing as a business model is being challenged by e-tailers and demands for an ever-improving customer experience. Lessons from the military can help.
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