For Logistics Service Providers, It's All About Quality of the Customer Relationship | SupplyChainBrain

For Logistics Service Providers, It's All About Quality of the Customer Relationship

Jim Tompkins, President and CEO, Tompkins International

March 30, 2012

If you are an LSP, how do you stand out in service? How do you ensure customer loyalty? For shippers, do you see a gap between what you expect from your LSP and actual performance?

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Photo: iStock/Anastasiia Yanishevska

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