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E-Commerce/Omni-Channel: Page 45
H&M Starts Charging U.K. Shoppers for Online Returns
Rival retailers such as Zara, Boohoo, Uniqlo and Next already charge for online returns. Analysts said other retailers were likely to follow H&M in charging for returns.
Watch: The Future of Final-Mile Technology
Technology in support of final-mile delivery is advancing at a rapid pace. Mike Powell, chief technology officer with SEKO Logistics, traces its evolution and offers a glimpse into the future.
Watch: The New Last Mile: More Options Than Ever
Bill Catania, chief executive officer of OneRail, explains how shippers are benefiting from a range of new options in parcel and courier services, and how technology is making it possible.
Shopify Merchants to Offer ‘Buy with Prime’ Option Following Amazon Deal
Shopify had a change of heart after it told merchants in 2022 not to use Amazon’s “Buy with Prime” feature because it violated the website's terms of service.
Watch: Is Grocery Delivery Dead?
Does the end of the pandemic signal the end of grocery delivery? Katherine Lehman, director of digital marketing at Onfleet, explains why that channel is alive and well.
Watch: Enabling International E-Commerce Through Technology
There’s a slowdown in domestic e-commerce, and brands that are ready and able to service international consumers with a premium experience have been able to offset some of that trend, says Ahmed Naiem, chief commercial officer with ESW.
The Gap Between Retail Winners and Losers Will Widen This Coming Peak Season
The winners this season are going to be companies that keep their loyal customers close, and maintain a real focus on customer service. They'll also be deploying AI.
Watch: A Recipe for Retail Delivery Success
Quality, cost reduction and sustainability are embedded in the successful retail delivery experience today, says Guy Bloch, chief executive officer of Bringg, a last-mile delivery management platform.
Watch: Caraway Home: Online Kitchenware Orders Made Easy
You can control both your own fulfillment operations and control costs, says Mark Riskowitz, vice president of operations at Caraway Home.
Watch: Key Success Factors in Parcel Spend Management
Shippers can't afford to be lackadaisical in managing their parcel spend management, says Josh Dunham, chief executive officer of Reveel.
What Retailers Need to Know About Age Demographics and Home-Delivery Sustainability
In a time of growing environmental awareness, retailers need to adjust their sustainability and home-delivery strategies, especially with respect to age.
The Benefits of Future Available-to-Promise Inventory
Retailers need to unify inventory data in real time, and ensure that products are available for fulfillment across all sales channels.
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