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E-Commerce/Omni-Channel: Page 61

Who Should ‘Own’ Smart Fulfillment in Your Organization?
Much has been written about AI software and robotics in the warehouse from a technology and functionality perspective. Far less has been written about the broad question of who “owns” this type of “smart fulfillment” in an organization.
Image courtesy of GreyOrange.
Five Challenges in Parcel Shipping Optimization
Parcel shippers face five key obstacles in working to optimize their operations.
A close-up view of two FedEx Corp. parcels. Photo: Shutterstock.
Amazon Defeats Drive to Unionize Second New York Facility
Amazon.com Inc. workers at a facility in New York voted not to join an upstart union only weeks after the group won a resounding victory at a warehouse across the street.
An employee packs a box at an Amazon.com Inc. fulfillment center. Photo: Bloomberg.
Amazon’s Quandary: Cutting Workers Without Fueling Labor Unrest
Amazon.com Inc., having added hundreds of thousands of workers during the pandemic, now faces a quandary: how to trim its workforce to match slowing e-commerce sales growth without fueling labor unrest and giving unions more ammunition.
An Amazon truck drives past an Amazon Labor Union (ALU) rally in the Staten Island borough of New York. Photo: Bloomberg.
How 'BODFS' Is Helping Retailers in the Last-Mile Delivery Race
Many omnichannel retailers are adopting the practice of buy online, deliver from store (BODFS) as a powerful strategy for staying competitive in the last mile.
An online shopper retrieves their package from the doorstep. Photo: Getty Images.
The Missing Cog in Turning Retail Stores Into Micro-Fulfillment Centers
It has never been more important for retailers to know the precise amount and location of their inventory.
Amazon Union Election Kicks Off at Second New York Warehouse
Workers at a second Amazon warehouse in Staten Island, New York, began voting on whether to join an upstart union that already won a historic election at a nearby facility.
An Amazon truck drives past an Amazon Labor Union (ALU) rally in the Staten Island borough of New York. Photo: Bloomberg.
Amazon Plans to Invest $1 Billion in Logistics and Robotics Companies
Amazon.com Inc. says it plans to invest $1 billion in companies developing technologies in logistics, supply chain management and safety, as the retailer seeks to keep an eye on new ideas that might aid its core business.
A truck drives through an Amazon delivery station in Kearny, New Jersey. Photo: Bloomberg.
It’s All About CX in Last-Mile Logistics
With the decrease in brand loyalty, customer experience (CX) has become the new frontier to conquer, as businesses are no longer competing on price or product.
A courier delivers a package. Photo: Shutterstock.
Online vs. Store Operations: Breaking Up Is Hard to Do
What’s behind the push by retailers to undo years of effort, and separate e-commerce from brick-and-mortar fulfillment?
A woman walks with shopping bags in a mall. Photo: Shutterstock.
Amazon Drone Crashes, Delays Dim Jeff Bezos' Delivery Dreams
Jeff Bezos went on 60 Minutes in 2013 and pledged to fill the skies with a fleet of delivery drones that could zip parcels to customers’ homes in 30 minutes. Asked when this future would arrive, the Amazon.com founder said he expected drone deliveries to commence in the next five years.
Photo: Shutterstock
Watch: Has the Pandemic Permanently Changed Last-Mile Delivery?
Final-mile delivery will not go back to pre-pandemic levels, says Khaled Naim, chief executive officer and co-founder of Onfleet. Shippers need to make adjustments.
Has The Pandemic Permanently Changed Last Mile Delivery
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