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E-Commerce/Omni-Channel: Page 63
FedEx Delivery Contractors Petition for Higher Payments After Holidays Left Them Short
FedEx Corp. delivery contractors are demanding higher pay and changes to operations, stung by rising costs and a drop in compensation for the most recent holiday season.
The New Kings of Retail Are Focused on Customer Service
The last two years presented a whirlwind of new challenges for retail, requiring businesses to explore sometimes experimental ways to cope with rapid change.
The Supply Crisis Antidote? Digital 'Demand Chain' Management
Manufacturers and distributors can no longer afford to view the supply chain as a strictly internal function that stands apart from customers.
Fuel-Price Hikes Hit Shippers, Truckers Across U.S. Economy
Soaring U.S. energy prices are hitting all modes of transport, squeezing smaller shipping lines amid already-volatile ocean rates, as well as truckers who have to contend with delays in clawing back higher costs.
Can a Label Shortage Bring Global Supply Chains to a Halt?
If retailers, manufacturers and transportation providers can’t get paper labels, the entire supply chain could quickly reach a crisis, and even grind to a halt.
E-Commerce Return Fraud: Four Types, and How Merchants Can Fight Back
More than 10% of e-commerce returns from the 2021 holiday season have been deemed as fraudulent. What can retailers do about it?
The Complex Future of Brick-and-Mortar Retail
It’s a given that the COVID-19 pandemic boosted e-commerce, but some of the numbers coming in now are verging on the exceptional.
Consumers Prefer Delivery Reliability Over Speed, Retail Report Finds
Major grocery retailers serving dense urban areas such as New York, London and Paris are under increasing pressure to get product to consumers in the shortest possible time, as little as 15 minutes, and often for free. But there are downsides to the trend.
Watch: Is the Supply Chain About to Fail Again?
Ben Ruddell, director and professor in the School of Informatics, Computing and Cyber Systems at Northern Arizona University, offers a perspective on whether we can expect another wave of shortages of essential products on store shelves this year.
How to Vet Suppliers for Your E-Commerce Business in Nine Steps
Dependable suppliers have a significant impact on profit. It’s not difficult to find them, but you have to know where to look. Here’s a breakdown of various types of suppliers, their pros and cons, and how to choose the right ones for your business.
Watch: Why Supply Chains Are Weighed Down by Heavy Inventory
As e-commerce and direct-to-consumer deliveries have skyrocketed during the pandemic, so have orders for large and bulky items, says Brenda Stoner, founder of Pickup. And so have the accompanying supply chain challenges.
The Problem With Robots in Retail
You can't solve a dynamic problem with a static solution.
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