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Whitepapers
Industries: Page 302
Amazon Labor Union, With Renewed Momentum, Faces Next Test
The election near Albany, to be spread out over four days between Oct. 12 and Oct. 17 in Castleton-on-Hudson, could help determine the future of the Amazon Labor Union.
Watch: E-Commerce Shoppers Are More Demanding Than Ever
Pandemic or no pandemic, e-commerce shoppers have upped their expectations of retailers and their logistics partners, with an emphasis on transparency, says Brian Bourke, chief growth officer with Seko Logistics.
Strong Dollar Pressures U.S. Manufacturing Rebound
The dollar’s surge against the euro, the Japanese yen, the British pound and other currencies adds a new wrinkle to the re-shoring drive that has seen some U.S. companies look for domestic alternatives.
Tesla Plans to Deliver Semis to Pepsi Years After Unveiling
The carmaker will hand over Semis to PepsiCo, which has said it’s reserved 100 of the trucks and expects to deploy an initial 15 by the end of the year.
First Foreign 737 Max Flight Takes to Skies in China After Almost Four Years
The move is being closely watched as a potential signal the model may be closer to a return to service by Chinese carriers.
Watch: Ensuring Excellence in the Post-Purchase Experience
Joe Marcaurelle, vice president and assistant general manager with Inmar Post-Purchase Solutions, explains how online merchants can use the post-purchase experience to change the returns process from a cost burden to a competitive advantage.
Climate Change Could Worsen Supply Chain Turmoil
Natural disasters such as droughts, hurricanes and wildfires are becoming more frequent and are likely to wreak sporadic havoc on global supply chains
U.S. Shift on Child Labor May Scramble EV Sector
The Biden administration declared Oct. 6 that batteries from China may be tainted by child labor, a move that could upend the electric vehicle industry.
Biden Administration Clamps Down on China’s Access to Chip Technology
U.S. Imports Headed to Lowest Level Since Early 2021 But Retailers Are Well Stocked for Holidays
The National Retail Federation forecasts that 2022 retail sales will grow between 6% and 8% over 2021. Sales were up 7.5% during the first eight months of the year.
Five Cs for Optimizing the Post-Purchase Customer Experience
Retailers have a fantastic opportunity to improve their competitive position using new technological tools for customer engagement. But the challenge of doing so is immense.
Watch: Home Delivery Can't Succeed Without Automation
Regardless of the size of last-mile delivery companies, technology is enabling their operations today, says Dinesh Dixit, vice president of account excellence at LogiNext Solutions.
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