Near Field Communication System Helps Luxury Sunglass Manufacturer with Returns Process

Luxottica is a market leader in the design, manufacture and distribution of fashion, luxury, sport and performance eyewear. Proprietary brands include Ray-Ban, Oakley, Vogue Eyewear, Persol, Oliver Peoples, Alain Mikli and Arnette.

At its distribution and after-sales center in Italy, the company not only ships new products to retailers but receives and inspects frames returned by customers as part of in-store collections-renewal programs, and then refurbishes them, if necessary. In this operation, Luxottica was targeting efficiency improvements via NFC technology use.

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