Supply Chain Quality: Challenges and Benefits | SupplyChainBrain

Supply Chain Quality: Challenges and Benefits

Laurel Nelson-Rowe

, Managing Director, ASQ

July 16, 2015

Supply Chain operations increasingly are impacted by corporations' quality assurance and quality control programs, says Laurel Nelson-Rowe, managing director of the American Society for Quality. She discusses the importance of these programs in protecting brand reputations and ensuring customer satisfaction. [Run Time (Min.): 8:30]

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