How Predictive Commerce Helped Costa Express Cope With Growth | SupplyChainBrain

How Predictive Commerce Helped Costa Express Cope With Growth

Pat Smith, General Manager, ToolsGroup

June 27, 2014

"Predictive commerce" is a new concept that links customer demand data, planning and the execution of transportation. Pat Smith, general manager of ToolsGroup, tells how it was implemented at Costa Express, the U.K.'s fastest-growing coffee shop chain. [Run Time (Min.): 12:03]

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