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Amgen Transforms Its Supply-Chain Planning

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Capturing Business Value While Meeting Regulatory Requirements

Analyst Insight: An enterprise-wide global trade strategy increases supply chain cost and service performance for all trading partners and enables importers and exporters to comply with mandatory trade and security regulations. Companies that prioritize best-in-class global supply chain trade practices, maintain effective global transport / trade organizations and employ enabling technologies are the best positioned to capture the economic and brand benefits available in growing and changing global markets. - Don Anderson, Principal, Tompkins International

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Improving the Downstream Supply Chain

Analyst Insight: Given today's intensely competitive business environment, as well as consumers who are more informed and demanding than ever, it's imperative that companies develop customer-driven operations that create a distinctive experience through supply chain capabilities. Simply put, product/service features and pricing are no longer enough to meet customer expectations. And since customers in different segments often have very different needs, generic supply chain capabilities won't cut it. - Joseph S. Roussel; Global Operations Advisor, PwC; Brad Householder, Principal, PwC

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The Growing Impact of IoT on Supply Chains

Analyst Insight: The growth of IoT (the Internet of Things) will impact supply chains dramatically in the long run. Increasingly instrumented and connected manufacturing plants, warehouses, vehicles, and the products themselves will provide very precise, real-time 'X-ray vision' into what is happening in the plant, on the road, and in the field. - Bill McBeath, Chief Research Officer, ChainLink Research

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Giant Steps Needed for Distribution Footprint Optimization

Analyst Insight: Suppliers competing in a global market grapple with several factors that are pushing them to redesign their distribution footprints. A boom in mergers and acquisitions, increasing delivery demands, and a shift in the locations of supply sources are all converging, requiring reconfigurations of the single or multi-echelon networks of warehouses and cross-docks used to "hub and spoke" products in a cost-effective manner to customers while ensuring the appropriate level of required customer responsiveness. - Michael Albritton, Director, AlixPartners

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Internal Silos Stymie Collaboration With Outside Partners, Majority of Supply Chain Execs Say

Sixty percent of supply chain managers say their organization is too focused on internal, tactical concerns to be able to collaborate effectively with external partners, at a time when globalization is forcing companies to view and use their supply chain more effectively.

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Schneider Electric Charts an End-to-End Supply Chain Roadmap

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Trinity Rail: Building a Sense-and-Respond Supply Chain

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Anritsu Forges a Proactive Supply Chain

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Trends for Enterprise Software and ERP Systems

Analyst Insight: The state of enterprise software market has changed to the point where organizations may be conflicted as to the type of systems to select. ERP, point solutions, third-party integrations and BPM tools have introduced doubt to organizations trying to match their business requirements to IT strategies. Too much choice may increase the quantity of IT failures due to companies implementing the wrong type of software. - Keean Persaud, Managing Director, Eval-Source

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The Importance of Network Design to Supply Chains

Analyst Insight: It is important to recognize that a consumer packaged goods company's network determines its supply chain efficiency and customer satisfaction. Designing an optimal supply chain network means the network must be able to meet the long-term strategic objectives of the company. Most business units or functional areas within a company are impacted by network design efforts; therefore, the involvement of key stakeholders is imperative. - Bruce Tompkins, Partner, Tompkins International

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CRM Is Dead - Long Live CRM

Analyst Insight: CRM as we know it has been turned on its head, but its importance has never been greater. In the late 1990s, CRM systems such as Onyx and Seibel were state of the art and were built to better organize and capture the plethora of data that sales teams were creating. Through the internet, the ability to share data with large and diverse teams was unprecedented. Unfortunately, digital has changed this. CRM is no longer robust enough for today's demands, but its core value has never been more important. - Guy F. Courtin, Vice President & Principal Analyst, Constellation Research

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