When it comes to assessing the value of artificial intelligence in supply chain planning, what's real, and what's hype?
No doubt about it: AI has come to supply chain planning, and is already delivering big benefits to the function. But what's the actual value proposition? And what kind of AI are we talking about, anyway? On this episode, we separate hype from real results with the help of Ameet Viswani, head of engineering for Amazon Connection Decisions at AWS. He stresses the importance of distinguishing agentic AI from chatbots, and tells how the former serves as a "teammate" to human planners. We tackle the important question of how quickly AI realizes a return on investment in planning. And, of course, we discuss the human side of the story: Which actions are better handled by AI, and which should always remain in human hands? Hosted by Bob Bowman, Editor-in-Chief of SupplyChainBrain.
This episode is sponsored by AWS.
