Assumptions are central to demand planning, but not all assumptions are created equal.

In today's digital world, companies are under pressure to be more transparent with their customers. This is especially true for supply chains, where customers want to know where their products are coming from and how they’re being made.

Much has been written about artificial intelligence (AI) software and robotics in the warehouse from a technology and functionality perspective. Far less has been written about the broad question of who “owns” this type of “smart fulfillment” in an organization.

Warehouse operators have been squeezed from all sides in the past two years as a result of surging demand, more complex fulfillment, space limitations and a shrinking workforce. 

Global disruptions, trucking capacity, fulfillment, and production fluctuations abound in our ever-changing supply chain dynamic. Prepare for 2023 by learning how to visualize the full supply chain picture to respond with practical solutions that allow businesses and industries to operate efficiently, maximize revenue growth, and provide valuable service to their customers.

While global online sales have skyrocketed during the pandemic, companies worldwide need to be prepared for the unprecedented surge in returns.