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E-Commerce/Omni-Channel: Page 44
The B2B Delivery Experience Is Starting to Look a Lot More Like B2C
When it comes to delivering consumer goods, brands and retailers strive to meet ever-higher expectations of service excellence. Now those standards are filtering into the business world as well.
Innovative Supply Chain Strategies for Navigating International Expansion
Following are some innovative supply chain strategies for propelling businesses toward success.
Moving Robots Site-to-Site
Highly seasonal demand across its network of warehouses left this large e-commerce provider with a choice: Invest in a system that operates under capacity for most of the year, or one that can’t meet the peak volume.
Four Tips for Optimizing Omnichannel Allocation and Replenishment With AI
With the omnichannel becoming the standard for fulfillment, decisions on allocation and replenishment become far more complicated than just meeting demand at the store level.
Watch: Solving the Tricky Problem of Returns
Pavan Mahtani, general manager of returns with Veho, explains the complications that arise from the management of returns, along with solutions that can mitigate the cost for all involved.
Watch: Four Best Practices of Successful Parcel Shippers
Josh Dunham, chief executive officer of Reveel, describes four best practices that parcel shippers are employing in their relationships with carriers today.
Watch: How COVID Changed the Shipping Industry — Forever
While demand has dropped since then, the innovations remain, says Jakki Krage Strako, chief commerce and business solutions officer with the U.S. Postal Service.
The Role of Customer Engagement Technologies in Enhancing Deliveries
Digital customer engagement has emerged as a pivotal factor in maintaining a competitive edge, by improving the delivery experience, capturing customer feedback and reducing delivery costs.
FTC, States Accuse Amazon of Illegally Stifling Competition
The lawsuit pits Amazon against Khan, who published a paper while a Yale law student, arguing that antitrust laws had failed to stop Amazon from amassing power over its customers.
Three Trends to Watch During Peak Season 2023
For retailers, time is running out for peak-season planning. That’s why it’s important to study your existing peak-season data.
Watch: Omnichannel Fulfillment for Emerging Brands
New brands benefit by working with providers that can handle both consumer e-commerce and business-to-business fulfillment, says Austin Kreinz, founder and chief executive officer of Atomix Logistics.
Amazon to Hire 250,000 Logistics Workers for Holidays, Boost Hourly Wages
U.S. e-commerce sales are expected to surge 9.3% this year to $1.14 trillion, faster than overall retail spending growth.
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