• Advertise
  • Contact Us
  • About Us
  • Supplier Directory
  • Login
  • Subscribe
  • Logout
  • My Profile

  • CORONAVIRUS
  • LOGISTICS
    • Air Cargo
    • All Logistics
    • Express/Small Shipments
    • Facility Location Planning
    • Freight Forwarding/Customs Brokerage
    • Global Gateways
    • Global Logistics
    • Last Mile Delivery
    • Logistics Outsourcing
    • LTL/Truckload Services
    • Ocean Transportation
    • Rail & Intermodal
    • Reverse Logistics
    • Service Parts Management
    • Transportation & Distribution
  • TECHNOLOGY
    • All Technology
    • Artificial Intelligence
    • Cloud & On-Demand Systems
    • Data Management (Big Data/IoT/Blockchain)
    • ERP & Enterprise Systems
    • Forecasting & Demand Planning
    • Global Trade Management
    • Inventory Planning/ Optimization
    • Product Lifecycle Management
    • Sales & Operations Planning
    • SC Finance & Revenue Management
    • SC Planning & Optimization
    • Sourcing/Procurement/SRM
    • Supply Chain Visibility
    • Transportation Management
  • GENERAL SCM
    • Business Strategy Alignment
    • Education & Professional Development
    • Global Supply Chain Management
    • Global Trade & Economics
    • HR & Labor Management
    • Quality & Metrics
    • Regulation & Compliance
    • SC Security & Risk Mgmt
    • Sustainability & Corporate Social Responsibility
  • WAREHOUSING
    • All Warehouse Services
    • Conveyors & Sortation
    • Lift Trucks & AGVs
    • Order Fulfillment
    • Packaging
    • RFID, Barcode, Mobility & Voice
    • Robotics
    • Warehouse Management Systems
  • INDUSTRIES
    • Aerospace & Defense
    • Apparel
    • Automotive
    • Chemicals & Energy
    • Consumer Packaged Goods
    • E-Commerce/Omni-Channel
    • Food & Beverage
    • Healthcare
    • High-Tech/Electronics
    • Industrial Manufacturing
    • Pharmaceutical/Biotech
    • Retail
  • REGIONS
    • Asia Pacific
    • Canada
    • China
    • Europe
    • Latin America
    • Middle East/Africa
    • North America
  • THINK TANK
  • PODCASTS
  • VIDEOS
  • WHITEPAPERS
Home » World Chief Service Officers Summit 2013

World Chief Service Officers Summit 2013

January 17, 2013

Developing an effective after-market strategy has never been more important for manufacturers and their suppliers - looking for ways to not only reduce service and warranty expenses, but also to use service to enhance profitability, accentuate brand differentiation and bolster customer loyalty. Meanwhile, rapid globalization and emergence of new markets have brought a great surge in the manufacturing industry. While the core focus always remains on building the top line through manufacturing and sales, the after-sales service & customer support also falls amongst the integral business functions. If ignored, or underrated, it can bring a dwindling downfall to the profit streams.

Then, the key issue is how? How to balance the service cost and brand reputation? Manufacturers need to know more about the detailed practical approaches as well as the big ideas like squeezing profits out of their services business.

World Chief Service Officers Summit 2013 will gather together 300 service heads from automotive, yachts, construction machinery, medical device, electronics, aircrafts... in Shanghai, China on April 25th-26th, to brainstorm and debate the right strategy and practical methods for the fast growth of after-market. World famous brands including Siemens, GE Healthcare, Caterpillar, Doosan Infracore, Sandvik Mining & Construction, SANY Group, Hyundai Motor, Mclaren Automotive, Toyota, Embraer, Bombardier, Brunswick, ABB, Lenovo, Haier, DELL and Barco will be the speakers and share their insights and know-how of After-sales business.

The event sponsors include: Embraer, Sandvik Mining & Construction, PTC,Infosys, iTrackstar.

For more details of after-sales services, spare & parts management and after-market business, you may look at the World Chief Service Officer Summit 2013 website at: www.worldcso.com. Or email bella.chan@banyawisdom.com

RELATED CONTENT

RELATED VIDEOS

China
KEYWORDS China
  • Related Articles

    200 Senior-Execs Confirmed to Attend "Consumer Goods Supply Chain Officer Summit 2013"-- The World's Largest Forward-looking Conference for the Industry

    Top 500 Retail Leaders Tackled Supply Chain Issues at the 2013 Consumer Goods Supply Chain Officer Summit

    New World Alliance to Launch Service Linking East Coast With S.E. Asia, Indian Subcontinent Via Suez

Wake up to Coronavirus Updates and the latest Supply Chain News!

Subscribe to our Daily Newsletter

Timely, incisive articles delivered directly to your inbox.

Popular Stories

  • Coronavirus-watch-Armada

    Virus Update: J&J Shot Cleared for U.S. Distribution; Microsoft Vows to Fix Vaccination Software

    Coronavirus
  • West Coast Port Congestion

    Shippers Need Alternatives to West Coast Port Congestion

    Logistics
  • Mexico

    The Near-Shoring Trend: Will China’s Loss Be Mexico’s Gain?

    Logistics
  • Robotic automation

    Autonomous Supply Chains Are on the Horizon

    Coronavirus
  • Drugmakers

    Research Lays Groundwork for More U.S.-Made Drugs

    Coronavirus

Digital Edition

Scb feb 2021 lg

2021 Supply Chain Management Resource Guide

VIEW THE LATEST ISSUE

Case Studies

  • Remote Implementation: A Dose of the Right Medicine for B2B Pharmacy

  • LSP Saves Customer $1.5 Million a Year With MPO Global Inbound Management

  • Auto Supplier Wows Key Client Using riskmethods Supply Chain Savvy

  • Integrating Shipping and Compliance Saves Conglomerate Millions

  • How a Consumer Goods Giant Upped Its On-Time Delivery Performance

Visit Our Sponsors

6 River Systems ArcBest Armada
aThingz BluJay Burris Logistics
DSC Logistics DCSA (Digital Container Shipping Association) DHL Resilience360
Genpact Geodis GEP
Honeywell Intelligrated Infor Logility
Magnitude Software MPO Old Dominion
Oliver Wight OpenSky Ports America
Purolator QAD Precision Red Classic
Riskmethods Snapfulfil TGW Systems
Transportation Insights Watson Land Company Westfalia Technologies
Workjam Yang Ming  
  • More From SCB
    • Featured Content
    • Video Library
    • Think Tank Blog
    • SupplyChainBrain Podcast
    • Whitepapers
    • Webinars
  • Digital Offerings
    • Digital Issue
    • Subscribe
    • Manage Your Subscription
    • Newsletters
  • Resources
    • Events Calendar
    • SCB's Great Supply Chain Partners
    • Supplier Directory
    • Case Study Showcase
    • Supply Chain Innovation Awards
    • 100 Great Partners Form
  • SCB Corporate
    • Advertise on SCB.COM
    • About Us
    • Privacy Policy
    • Contact Us
    • Data Sharing Opt-Out

All content copyright ©2021 Keller International Publishing Corp All rights reserved. No reproduction, transmission or display is permitted without the written permissions of Keller International Publishing Corp

Design, CMS, Hosting & Web Development :: ePublishing