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Service Parts Management

How a Consumer Goods Giant Upped Its On-Time Delivery Performance

September 30, 2020
Genpact

Challenge: A consumer goods company was missing on-time, in-full delivery targets and incurring additional transportation costs because of delayed deliveries from distribution centers, stock-out problems, and a lack of data to track OTIF targets. It needed a better view of its transportation system to improve service levels.


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Protect Your International Gains by Ensuring You’re in Compliance

Protect Your International Gains by Ensuring You’re in Compliance

April 1, 2020
Flash Global

Here's what it takes to successfully import and export — and a checklist to audit your current trade compliance program.


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Defining and Shrinking the Last Mile

Defining and Shrinking the Last Mile

March 3, 2020
Elite EXTRA

Fast fulfillment has transformed the last mile forever, and advanced dispatching technology is a necessity if you want to compete.


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Four Predictions About Field Service in 2020

Four Predictions About Field Service in 2020

February 25, 2020
Sarah Nicastro, SCB Contributor
Transformational technologies can enable new revenue models that make field-service organizations stickier and more intimate with customers.
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The Intelligent Enterprise for the Aerospace and Defense Industry

The Intelligent Enterprise for the Aerospace and Defense Industry

November 1, 2019
SAP
How Smart Use of Service Supply Chain Can Recession-Proof your Business

How Smart Use of Service Supply Chain Can Recession-Proof Your Business

September 25, 2019
Flash Global Logistics
When a supply chain is lean and responsive to data, economic downturns can have minimal impact.
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When One Size Doesn’t Fit All: Customizing the Customer Experience
The SCB Podcast

Podcast | When One Size Doesn’t Fit All: Customizing the Customer Experience

June 28, 2019
Robert J. Bowman, SupplyChainBrain

When it comes to fashioning the optimal customer experience, the gap between dream and reality can be vast.


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Why Honda Adopted a ‘Community’ for Managing Reusable Containers for Parts
Case Study

Why Honda Adopted a ‘Community’ for Managing Reusable Containers for Parts

March 19, 2019
Robert J. Bowman, SupplyChainBrain

Automotive supply chains depend on tight coordination between a manufacturer and its many suppliers. But some of the basic technology to optimize those connections has been lacking until now.


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Spare Parts Supply Chains in the Era of Servitization

Spare Parts Supply Chains in the Era of Servitization

February 6, 2019
Andy Prinz & Alex Cheesman, SCB Contributors
Spare parts are an often-overlooked component of supply chain management.
Read More

SAP – Network of Digital Twins

January 21, 2019
SAP
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Service Parts Management

The latest news, analysis, services and systems regarding service parts management and its impact on global supply chains. Today’s companies provide support services and parts for years after an initial product sale, and post-sale service can be key to securing customer loyalty and maintaining competitive differentiation. New technologies are allowing companies to increase forecast accuracy for service parts, reduce excess or obsolete spare parts inventory and enhance scrapping programs across all industries. As these services continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies are using service parts management solutions to power their supply chains.

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