Challenge: A consumer goods company was missing on-time, in-full delivery targets and incurring additional transportation costs because of delayed deliveries from distribution centers, stock-out problems, and a lack of data to track OTIF targets. It needed a better view of its transportation system to improve service levels.
The latest news, analysis, services and systems regarding service parts management and its impact on global supply chains. Today’s companies provide support services and parts for years after an initial product sale, and post-sale service can be key to securing customer loyalty and maintaining competitive differentiation. New technologies are allowing companies to increase forecast accuracy for service parts, reduce excess or obsolete spare parts inventory and enhance scrapping programs across all industries. As these services continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies are using service parts management solutions to power their supply chains.
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