The historically predictable supply chain no longer functions as it did in the past. Retailers and shippers must adapt their strategy to ensure they get the right product, to the right place at the right time to meet the high expectations of customers.
Over the past couple of years, a multitude of challenges have been thrown at supply chains that have caused what feels like a chain reaction of continuous disruption. Supply chain and procurement teams are tasked with sifting through the noise to find out what is relevant to their supplier base to ensure their supply network stays in equilibrium.
Challenge: A consumer goods company was missing on-time, in-full delivery targets and incurring additional transportation costs because of delayed deliveries from distribution centers, stock-out problems, and a lack of data to track OTIF targets. It needed a better view of its transportation system to improve service levels.
The latest news, analysis, services and systems regarding service parts management and its impact on global supply chains. Today’s companies provide support services and parts for years after an initial product sale, and post-sale service can be key to securing customer loyalty and maintaining competitive differentiation. New technologies are allowing companies to increase forecast accuracy for service parts, reduce excess or obsolete spare parts inventory and enhance scrapping programs across all industries. As these services continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies are using service parts management solutions to power their supply chains.
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