Reverse Logistics

Puma’s Newest DC Improves Service Levels

November 24, 2020

In the fast-moving sportswear market, one must be nimble to stay ahead of the competition. The increasing popularity of online shopping, accelerated by the COVID-19 pandemic, has brought entirely new challenges to retailers such as athletic and casual wear seller Puma. And the company has recently done some fancy footwork to make sure it stays in an omnichannel marketplace, now and far into the future.

Five Ways That Retailers Can Take Charge of Product Returns

Five Ways Retailers Can Take Charge of Product Returns

November 5, 2020

Purolator International

Retailers have a growing number of options to make the best of reverse logistics.

Five Ways Retailers Can Take Charge of Product Returns

November 2, 2020

Inmar Intelligence and Happy Returns Partner to Deliver an E-Commerce Returns Solution

October 28, 2020

SupplyChainBrain

Inmar Intelligence, a data-driven technology-enabled services company specializing in processing retail and e-commerce returns, and Happy Returns, provider of end-to-end return solutions for retailers and their customers, recently announced an agreement where Inmar Intelligence will be a reseller of Happy Returns’ Returns Bar and Online Returns Exchange Services.

Mapping the Reverse-Logistics Supply Chain

Five Strategies for Improving Your Reverse Logistics Process

September 3, 2020

Sam O’Brien, SCB Contributor

Making product returns as hassle-free as purchasing is the final frontier for the supply chain.

Mapping the Reverse-Logistics Supply Chain

May 6, 2020

Tom DeVroy, SCB Contributor

Reverse logistics has become a prerequisite for businesses dealing with connected in-field assets that are managed by service-based contracts. But many have yet to master the complex process, which is directly linked to an organization’s profitability.

Reverse Logistics: A Priority for Distribution Strategy

April 15, 2020

Craig Leifeld, SCB Contributor

Nearly a third of new customers won’t come back to a retailer after a poor returns experience.

What Will Re-Use and Repair Mean for Supply Chain?

March 18, 2020

Helen Atkinson, SCB Contributor

Slowing and slimming supply-chain loops is one way to prepare for what some are calling the "circular economy."

THE SCB PODCAST

Podcast | The State of Online Returns: Where Are Retailers Falling Short?

December 13, 2019

Robert J. Bowman, SupplyChainBrain

For many shoppers, the returning of merchandise continues to be a painful process. And their demands are only growing more intense.

In New World of Returns, Retailers Must Dig Into Data

November 15, 2019

Sponsored by Inmar

From a retailer’s perspective, all satisfied customers are alike. But those returning an item are likely unhappy for a range of reasons — and it’s increasingly crucial to know what those are.

Reverse Logistics

The latest news, analysis, services and systems regarding reverse logistics and its impact on global supply chains. Today’s companies are refurbishing and recycling more goods and managing more product returns than ever before thanks, in part, to the boom in e-commerce. New technologies for reverse fulfillment are transforming the way companies provide customer support - and allowing them to stay ahead of the competition in their industries. As these services continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies are using reverse logistics solutions to power their supply chains.