Joe Marcaurelle, vice president and assistant general manager with Inmar Post-Purchase Solutions, explains how online merchants can use the post-purchase experience to change the returns process from a cost burden to a competitive advantage.
Returns have taken center stage in the supply chain over the last few years, but it’s clear merchants and carriers still don’t know the best approach to optimizing them. For those managing returns the same way they did pre-pandemic, fixing this process may seem too complex or disruptive
Our "Ask the Experts" panel of top global executives in the 3PL industry will address the challenges of speed to value for their customers and answer critical questions about how they have successfully evolved, provide tips for growing 3PLs, and discuss key issues facing today's 3PL sector.
Ideas about how to more efficiently “re-commerce” returned goods into the supply chain seemed the most fresh and fruitful
up for discussion on the first day of Home Delivery World in Philadelphia, Aug. 31.
The latest news, analysis, services and systems regarding reverse logistics and its impact on global supply chains. Today’s companies are refurbishing and recycling more goods and managing more product returns than ever before thanks, in part, to the boom in e-commerce. New technologies for reverse fulfillment are transforming the way companies provide customer support - and allowing them to stay ahead of the competition in their industries. As these services continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies are using reverse logistics solutions to power their supply chains.
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