Delivery cost rose 12% for the median US operator in 2026, and 88% of operators say it is growing as fast as revenue or faster. With UPS and FedEx peak surcharges already live, cost-to-serve is under pressure just as customers redefine what good delivery means.

Warehouse automation decisions are often based on assumptions about future volume, labor, SKU mix, workflows, and facility requirements. The challenge is that those assumptions rarely stay fixed over the life of an automation investment.

For many supply chain organizations, putting artificial intelligence to work is proving to be a much bigger undertaking than simply adding a new piece of software.

As Chagrinovations, a consumer goods invention company, was on the verge of expanding from D2C sales into nationwide retail and marketplace channels, its existing 3PL provider ended the relationship, citing the company’s small size. The transition created an immediate need for a logistics partner capable not only of supporting existing fulfillment operations, but also of scaling alongside an increasingly complex and diverse business.

PING, a leading manufacturer of innovative golf equipment and accessories for everyone from tour pros to weekend players, partnered with John Galt Solutions to strengthen its supply chain planning capabilities. Through implementation of Galt’s Atlas Planning platform, PING was able to create a fully integrated demand and supply planning environment. 

Supply chains by their nature are complex, interconnected systems where the source of a disruption is rarely obvious at first glance. What might take a team of analysts days to unravel can be surfaced and contextualized far more efficiently through GenAI, freeing up planners to focus on response efforts rather than diagnosing the core issue.

For retail and eCommerce brands, the customer experience doesn’t end at checkout. The delivery experience is often the last impression a brand makes, yet it can also be one of the parts of the customer journey it controls least.

What does shipment “visibility” really mean? Depends on where the shipment is.

Today's supply chain leaders need to make decisions quickly, drive their organizations continuously forward, and bring their entire company on board.

Join HERE Technologies, DCSA and AWS to explore how trusted data, industry standards and predictive intelligence can move supply chains beyond visibility toward proactive orchestration.