"Our main mission is to provide gainful employment for the visually impaired and totally blind," says Greg Hernandez, distribution/ warehouse manager at Austin Lighthouse. "The workers pick orders, bring them to a production line, put them through a quality-control function and then take them to packing and shipping stations."

All this is possible with technology. Greg purchased ILS: Integrated Logistics Solutions from Manhattan Associates because this WMS came with special features, including voice technology and barcode scanners. "We used a scanning device from Symbol and a voice device from Vocollect and blended the two concepts together to help the visually impaired," says Darryl Barr, director of product management at Manhattan Associates. Click here for more.