Analyst Insight: Shippers have made great advances in transportation management in the last decade by centralizing procurement and transportation planning organizations, as well as investing in TMS. The question now is: What's the next big thing? As the use of supply chain technology and information sharing grows, there is an increase in the meaningful use of information and integrating transportation with other functions. These areas have already demonstrated significant benefits for pioneering shippers and are clearly breakthroughs in transportation management. - Bill Loftis, principal, Tompkins International

Analyst Insight: Warehouse management system vendors have used the slower market demand of 2009 and 2010 to invest in improved architecture and functionality. Today, the WMS market has seen a robust return in upgrades and new solution selections. Leading WMS application providers - from integrated ERP solutions to best-of-breed suite applications - all tout upgrades in architecture, new user interfaces and robust operational support. - Kevin Hume, principal, Tompkins International

Analyst Insight: Volatility is a huge factor for business today. From the stock market to local economies, these volatile times impact world events and play havoc on supply chains. Companies that do not learn to manage the volatility of their supply chains will continue to be at the mercy of external influences. - Bruce Tompkins, executive director, Tompkins Supply Chain Consortium