The rise of the Internet of Things (IoT) has brought with it increased focus on "connected products." As manufacturers work to retrofit existing products with connectivity and build it into new products, they are faced with the question of how these connected products will transform the after-sales services they provide, and possibly even their business models.
In the manufacturing environment of today, robotics are now playing a significant role, taking on jobs beyond assembly and helping to drive efficiency, consistency, and productivity across the supply chain.
The transition to "cloud also" or "cloud first" is well under way for manufacturers around the globe, according to survey results from International Data Corporation. In fact, in the United States, 41 percent of manufacturing respondents indicated they are accessing IT resources via the public cloud, based on the IDC Global Technology and Industry Research Organization IT Survey, 2014.
As manufacturing firms evolve towards an integrated approach to supply chain management, it is important to consider the role of third-party logistics in the value chain as well as the enabling technologies that support this evolution. A new report from IDC Manufacturing Insights, Perspective: Use of Mobility Tools in the 3PL Industry, examines the role of mobile technology in supporting integration and performance improvements in the 3PL industry.
As manufacturers continue to competitively differentiate themselves within various industry settings, after-sales service will increasingly become more important in their overall business and profitability strategy, according to Business Strategy: Spare Parts Planning for Service Excellence, a report from IDC Manufacturing Insights. In fact, many discrete manufacturers can expect to capture upward of 30 percent of revenue from service and service-based product strategies.
A report from IDC Manufacturing Insights evaluates the progression of commerce networks for manufacturers from traditional point-to-point communications to collaborative commerce networks that support many-to-many interactions among manufacturers and their trading partners.
Demand sensing and planning applications, currently representing 8.5 percent of overall supply chain management spending, and are expected to climb to 8.7 percent by 2015 largely due to demand volatility.