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Service parts support and customer service is increasingly playing a significant role in establishing your brand and has dramatically transformed from a cost centre to a profit centre. Are you staying ahead of the curve and ensuring you get a greater share of your customers? business, while maintaining a lean, optimized supply chain? Interlog Winter 2007 in its 5th year brings together thought leaders from various industries, who faced the same challenges as you, to share their strategic insight and successful case studies. They will share with you, their experiences on:
Increasing their market share through enhanced customer retention strategies
Managing the service lifecycle of legacy and slow parts
Tackling the lack of global visibility in the supply chain
Competing against the growing international competition
Handling the changing compliance and regulatory environment
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