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"OnResults" and "OnProcess" in Service Supply Chain Optimization - In the race to win new markets, a Company's Service Supply Chain (SSC) can make a strategic difference. SSC can make or break a new product rollout.
Any weak link in the Service Supply Chain can generate disproportionately higher costs - in some cases requiring more than twice the resources of best-in-class processes. The impact can also be Company-wide. A single short-coming in one sub-process can cascade across the Company's service chain.
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