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Home » For Logistics Service Providers, It's All About Quality of the Customer Relationship

For Logistics Service Providers, It's All About Quality of the Customer Relationship

March 30, 2012
Jim Tompkins, President and CEO, Tompkins International

If you are an LSP, how do you stand out in service? How do you ensure customer loyalty? For shippers, do you see a gap between what you expect from your LSP and actual performance?

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