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Today's ERP systems are remarkably similar to those that took the corporate world by storm in the 1990s. The main goal of the applications back then, and now: Manage businesses' day-to-day operations and transactions, and make companies more efficient.
To a large degree, ERP vendors have accomplished that task. Even most small and mid-sized companies today have their operations intertwined with software applications that help them manage their finances, logistics, inventory, HR and sales process. And that's fantastic. But, hey, ERP vendors: That's just not going to cut it in tomorrow's Web 2.0, collaborative and customer-driven world.
It's astonishing that vendors still are under the impression that ERP is a competitive advantage. ERP is not a competitive advantage. ERP is about competitive similarity.
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