"Predictive commerce" is a new concept that links customer demand data, planning and the execution of transportation. Pat Smith, general manager of ToolsGroup, tells how it was implemented at Costa Express, the U.K.'s fastest-growing coffee shop chain.

Marquis, a specialist in energy and agricultural commodities, needed a new approach to supply-chain planning and optimization. Bart Pieper, director of business technology and integration, tells how the company found the right technology vendor for the job.

Scott Olson, vice president of manufacturing and supply chain services with 3M, describes the company's approach to "disruptive technology," as well as the structure of its Center of Excellence.

SmartDrive Systems, a provider of tools for improving driving performance, reducing accidents and saving fuel, has released the SmartDrive Assurance product line.

Supplier Software Inc., a provider of procurement applications, has changed its name to Xeeva Inc.

CargoSmart Limited, a vendor of software for global shipment management, is offering three new services to improve shipment planning.