Analyst Insight: Sales and operations planning (S&OP) has been evolving for over three decades; its most recent iteration is Integrated Business Planning (IBP). While many companies struggle to derive full value from S&OP/IBP, those that excel at it have gone beyond simply balancing supply and demand. Their IBP processes support better, faster and more profit-focused decisions and liberate untapped profit potential at key points in the supply chain. – Jim Snyder, Managing Director, and Brad Householder, Partner, PwC Advisory Practice

Analyst Insight: Supply chain management ... the words are a freely exchanged contemporary coin of the realm. Yet reality has fallen short of promise because of anachronistic functional silos, presided over by vice presidents who fiercely defend their worn-out turf with an endless stream of misguided initiatives. Sales and operations planning (S&OP) was designed to bash these barriers, but it, too, has fallen short because of overmatched implementation technology. Fortunately, there is a readily available solution. – Jeff Karrenbauer, president & co-founder, INSIGHT Inc.

Analyst Insight: Although sales and operations planning has been a formalized practice since the 1980s, companies still struggle to effectively implement S&OP as both sales and operations become more fragmented. Based on the successes of multiple multibillion-dollar organizations, Blue Hill provides the following recommendations for companies still finding it difficult to effectively start an S&OP program. – Hyoun Park, Chief Research Officer at Blue Hill Research

Analyst Insight: Sales and operations planning is almost sacred to those who have it, but still fuzzy to those who don't. Those who do, cannot imagine running their business without it, while those who don’t, are still debating the merits and are not clear about the value. Whether you have it and are looking for tips to improve, or are seriously considering but yet unsure, read on. - Bryan Ball, Vice President and Group Director, Supply Chain and Operations Practices, Aberdeen Group

Analyst Insight: The retail industry is undergoing massive transformations as a result of three megatrends: technology, globalization and supply chain. New technologies have changed the definition of the word "shopping." Globalization has resulted in products designed for international consumption and manufactured in the country with lowest total delivered cost. Supply chain's role is to support the desires of global customers with an efficient flow of goods, information and cash. The omnichannel supply chain is critical to these transformations, and it should evolve through a Strategy-Structure-Implementation process. – Jim Tompkins, CEO, Tompkins International

With a tentative agreement in place between the International Longshore and Warehouse Union (ILWU) and the Pacific Maritime Association (PMA), the 7-month-long West Coast port crisis has come to an end. What comes next is the final body count - what percentage of GDP shrank because of the slowdown? What was the impact on the trade deficit? Who got hit hardest, and just how hard? Then what? There may be a collective sigh of relief in the air, but can things really go back to normal? Should they?

Assuming that the rank and file of the International Longshore and Warehouse Union (ILWU) ratifies the new five-year contract negotiated with terminal operators, West Coast ports can finally focus on getting container-handling operations back to normal. So is everyone happy?

The top five events causing disruption to supply chains in 2014 were Typhoon Halong in western Japan with a revenue impact of more than $10bn, severe flooding in Long Island, New York, with a revenue impact of more than $4bn, Typhoon Rammasun in China and Vietnam, which caused a revenue impact exceeding $1.5bn, the Taiwan gas explosions and their $900m impact, and the Intel hazardous chemical spill in Arizona, which also had a revenue impact that topped $900m.