The field of artificial intelligence and machine learning comes with intimidating terminology and lots of new data — big data, structured and unstructured, from the web, social media, news, internet of things (IoT), events and weather. Supply-chain professionals need to understand all of this data, and become expert at deploying new services, tools and processes to manage it.

Artificial intelligence and machine learning tools have been shown to be an essential component of the technology portfolio that helps to make sense of all this, and create more responsive and resilient supply chains.