Intelenet® Global Services is a leading global Business Process Solutions company, committed to service excellence. We focus on enhancing Customer Experience by investing in relationships and powering innovation through Technology and Analytics.
We are 55,000 people strong, with over 40 Global Delivery Centers in 8 locations across Americas, UK, Europe, Middle East, India and Philippines. We serve 110+ clients in over 25 languages. Intelenet® offers top-rated Integrated Contact Centre Services and innovative Business Process Management Solutions to multinational clients. Our services bouquet includes Customer Management Services, Industry Specific Solutions, Knowledge Services and Shared Services set-up for various Fortune 500 companies across industry verticals such as Banking & Financial Services, Travel & Hospitality, Logistics, Healthcare, Retail & Ecommerce, Hitech, Telecom, Manufacturing, Utilities and Energy.
Intelenet® has been recognized by NelsonHall as a ‘Leader in Customer Management Services’ and has won NASSCOM ‘Customer Service Excellence Award’. Intelenet® was also presented with Asia Outsourcing Award for ‘Best Customer Experience, Improvement & Innovation’ and ‘Operational Excellence and Quality’.