Since retailers - even major ones - tend not to spend money on research and development, many need guidance to keep up with the changes technology is bringing to the industry. What they need is Innovation as a Service.
After the town of Cary, N.C., installed a water meter system that automatically radios water usage to the public works department, it eliminated 10 meter-reading positions. The water resources group operates today with a smaller staff, thanks to the Internet of Things.
There is no doubt that big data has become a growth market, and is becoming one of the few on-premises projects seeing increased spending, as companies move less data-sensitive functions to the cloud. But where's the needed talent?