In today's competitive global marketplace, manufacturers face a daunting challenge: ensuring production moves seamlessly within integrated supply chains while improving compliance and minimizing costs. To do so, plant managers need a complete view of operations, inventory and resource allocation - and that's exactly what business intelligence dashboards deliver.

Analyst Insight: Key to driving performance and achieving your business strategy is choosing KPIs that clearly align with that strategy. This usually involves identifying three or four areas where the company needs to excel, and then defining a "balanced scorecard" of metrics that shows progress toward the business goals, as well as the trade-offs necessary to achieve those goals. - Rodger Howell, Principal, PwC's Strategy&; Derrick Austring, Director, PwC's Strategy&

Analyst Insight: Companies are starting to look at climate change more scientifically. Rather than making judgments based on their own experience, they are using external data to drive models to gauge the potential for disruption to their own supply chains - from singular events such as hurricanes to longer-term effects such as crop migration. This process helps them to understand how truly resilient they are in their ability to source, manufacture and distribute their products. - Glen Goldbach, Principal, PwC; Christoph Hahn, Director, PwC; Kelvin Harris, Director, PwC

Analyst Insight: The past few years have seen IT systems moving away from advances in individual functionality to interoperability with complementary systems. Also, there's been a greater emphasis on "democratization" of applications - improving accessibility through cloud-based architectures, mobile computing, lower pricing models and improved user interfaces. We have also seen end products themselves becoming ever smarter through embedded software, making them able to react to their environment and transmit information back to supporting systems. -- Tony Christian, Director, Cambashi

Analyst Insight: Suppliers competing in a global market grapple with several factors that are pushing them to redesign their distribution footprints. A boom in mergers and acquisitions, increasing delivery demands, and a shift in the locations of supply sources are all converging, requiring reconfigurations of the single or multi-echelon networks of warehouses and cross-docks used to "hub and spoke" products in a cost-effective manner to customers while ensuring the appropriate level of required customer responsiveness. - Michael Albritton, Director, AlixPartners

The corporate payments world has experienced a significant evolution over the past decade. This now allows procurement to be a key contributor of top line revenue growth as well as traditional bottom line savings.

Nearly everything in our lives is impacted by rail, from food products to chemicals and energy. Total U.S. weekly rail freight traffic for one week in January 2015 was 548,055 carloads and intermodal units, up 4.1 percent compared with the same week last year, as reported by the Association of American Railroads.

Every supply chain manager knows that moving freight globally is a high-risk business. In a world beset by severe weather events, worsening natural disasters and pervasive terrorist threats - on top of the usual traffic tie-ups, rail derailments and port slowdowns - disruptions are a fact of life.

The maker and distributor of heating, air conditioning, ventilation and refrigeration units looks to improve the forecast and optimize inventory - while expanding its store network and boosting customer service.

A conversation with Britt Dayton, director of Deloitte Consulting.