Spreadsheets and manual processes weren't sufficient to allow the global logistics provider to reconcile inventories within its FTZs. It needed a single platform to provide the necessary integration and visibility.

Many of today's customs house brokers rely on legacy systems. Increasingly, new Customs and Border Protection rules and regulations are challenging the capacity of these systems. Beyond just functional limitations, many firms are finding that older technology can be expensive to operate and maintain. Sometimes, maintenance demands are so great that in-house IT staff must focus all their time and energy on keeping these systems operational. Real risks accompany the decision to stick with older systems.