There are a number of myths surrounding collaboration, says a Gartner report. Here are a couple. First, The right tools will make us collaborative. Oh, if it was as simple as that. Technology can make it easier to collaborate when applications mirror a more intuitive, fluid work style, but selecting a tool without addressing roles, processes, metrics and the organization's workplace climate is putting the cart before the horse.
Here's another: Collaboration is inherently a good thing. Gartner reckons this is a simplistic way of looking at things and many organizations can't articulate what benefit they hope to achieve by employing social media to become more collaborative. Gartner: "This decreases the likelihood of achieving a successful implementation. The most successful social media initiatives solve real business problems. The KPI impacted must be real and relevant to the business."
Read Full Article
Timely, incisive articles delivered directly to your inbox.