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The solution enables borrowers to return goods outside of business hours, by placing items into RFID-enabled lockers, and also reduces the amount of time required for personnel to take inventory of items stored in the equipment stockroom.
Kingston University loans out media equipment to students and faculty members as needed for coursework. Although there is no charge to borrow these items, there is a fine for returning them late. During the day, the area is manned by workers who check out equipment to students and record each transaction, including the item's serial number and the identity of the student receiving and later returning it. During evening hours and weekends, however, the loans room is closed.
"One of the biggest complaints we had from our users was that they wanted to be able to return items at times when we were unable to keep the loans room open and manned," explains David Rimmer, Kingston University's faculty technical manager.
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