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Home » Smart-Meter Manufacturers May Become Powerful Gatekeepers Between Retail Energy Companies, Customers

Smart-Meter Manufacturers May Become Powerful Gatekeepers Between Retail Energy Companies, Customers

August 5, 2014
BCG Perspectives

Customers are now generating as much data on the grid as they are on social media. As of 2013, 40 percent of U.S. households had smart meters. In the European Union, the devices are expected to be installed in 60 percent of homes by 2019. Eventually, smart meters will be capable of generating a massive stream of detailed data about energy consumption patterns almost in real time.

Information is also flowing from a host of other connected smart devices and appliances—everything from heating systems and refrigerators to electric cars and phones. These products generate reams of energy consumption data, and the companies that manufacture them are threatening to become powerful gatekeepers between customers and retail energy companies. Services such as Opower and devices such as Google’s Nest thermostat already automatically monitor energy consumption and, in the case of the Nest, adjust usage in response to human behavior.

We predict that by 2020 nearly everything in a home will be capable of generating data that can be monitored online and through a device.

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    KEYWORDS Asset Management BCG Perspectives Chemicals & Energy connected assets energy consumption Google Nest High-Tech/Electronics smart homes supply chain management: chemicals and energy Technology
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