That’s one of the paradoxical findings of a global study published by BT, based on a survey of almost 1,000 senior IT decision makers in eight regions and six sectors worldwide.
Shadow IT is the name given to the growing practice of departments, such as finance or marketing, buying their own IT solutions.
According to the study, “Art of Connecting: Creativity and the Modern CIO”, the practice is now common in the transport and logistics sector, with 76 percent of CIOs in the sector seeing it within their organisations, the same as the global average. Shadow IT now accounts for 23 percent of transport and logistics’ IT spend, compared with an international average of 25 percent.
The growing confidence of departments in buying their own IT solutions is shifting the CIO’s focus away from hands-on support to a more strategic role centered on advice, governance and security. Indeed, CIOs in transport and logistics are now spending 19 percent more time and substantial additional budget on security as a result of shadow IT, versus a global average of 20 percent.
Timely, incisive articles delivered directly to your inbox.