Today’s global supply chain complexity creates many blind spots - whether you're managing environmental and political uncertainty, multi-enterprise business networks, the pressures of e-commerce, or multi-modal shipping. Proper visibility has become crucial to mitigating the impacts of disruption and optimally choosing between multiple sources, delivery points, and logistical processes to consistently ensure profitability and customer satisfaction - no matter the situation.
Working from home, employees may be wasting time and money mailing contracts to customers, sending samples to prospects or managing even routine shipments — while businesses quickly lose enterprise visibility. A cloud-based multi-carrier management solution can help maintain centralized control.
Challenge: A global consumer electronics company asked its transportation department to evaluate — and potentially take over — its outsourced operations. The company’s logistics provider had grown complacent, as outdated agreement terms failed to include performance incentives.