FedEx and Microsoft are teaming up to provide commercial shipping customers with early warnings of delays from weather, traffic and other mishaps, giving the courier and the software maker another weapon as each competes with Amazon.
Working from home, employees may be wasting time and money mailing contracts to customers, sending samples to prospects or managing even routine shipments — while businesses quickly lose enterprise visibility. A cloud-based multi-carrier management solution can help maintain centralized control.
Challenge: A global consumer electronics company asked its transportation department to evaluate — and potentially take over — its outsourced operations. The company’s logistics provider had grown complacent, as outdated agreement terms failed to include performance incentives.
Challenge: Habitually late deliveries from a New York-based costume manufacturer caused a number of Canadian retailers to drop the product line. The manufacturer faced withdrawing from the Canadian market altogether.
Logistics planners need to know what’s going on in their network, from the current degree of service to costs and performance demands. A simple Microsoft Excel-based tool can help keep everything in view.