IT departments don't want to admit it, but it's true: E-mail, used by itself, just doesn't cut it anymore for project management and interoffice communication. People get lost in "CC storms" of reply-all e-mails that overwhelm users trying to manage projects or collaborate on new business opportunities.
Forrester Research says that 54 percent of IT decision makers expressed an interest in blogs. Of the companies that had piloted or implemented blogs, nearly two-thirds (63 percent) said they used them for internal communications. Fifty percent said they used blogs for internal knowledge and content management--and these companies are leading the way of the future, analysts say.
Source: CIO, http://cio.com
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