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Since 1900, Fishers has provided workwear and linen laundry services across Scotland, where it is headquartered, and in the North of England. At present, the company leases its own linen products—such as sheets, duvets and towels—to restaurants and hotels that use those linens and then send them back to the nearest Fishers laundry to be washed, dried, folded and returned for reuse.
With a large volume of linens moving to and from customers, Fishers experiences a loss of some items that simply cannot be accounted for. The company, which has an annual revenue of approximately £36m ($52.7m), loses about £1m ($1.5m) worth of product each year across all of its facilities. Fishers sought a solution that would make it easier to track stock moving into and out of its laundry facilities, and to be able to identify when and where any items went missing.
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