DB Schenker recently developed a no-touch signature capture feature for deliveries, enabling safe documentation of deliveries while ensuring that everyone involved maintains the required coronavirus distance. The technology, which allows personal signatures to be captured from a distance of up to three meters, is now being used in several European Countries such as Spain, Austria, Finland, Portugal and Sweden. The IT solution for contactless proof of delivery is already available in 12 languages and will soon be used throughout Europe. 

“Our experts developed this revolutionary IT solution in order to ensure the best possible protection for our customers and employees, and to simplify deliveries over the long term in what has now become the ‘new normal,’” said Christian Drenthen, Member Of The Management Board for Land Transport at DB Schenker. “The solution not only makes it possible to maintain a safe distance during deliveries, the use of a digital signature also guarantees comprehensive documentation of all merchandise and consignment handovers. DB Schenker continues to play this trailblazing role in these challenging times as well.”

The no-touch signature capture feature enables deliveries to be made with everyone maintaining a safe distance of at least two meters from one another. The delivery agent shows the recipient a digital QR code that the recipient can scan with a smartphone from a distance of up to three meters. This procedure identifies the smartphone user as the recipient of the consignment, after which DB Schenker’s POD website opens on the phone. 

The recipient then enters their personal information at the website and issues a delivery confirmation by signing on their own smartphone screen. The solution thus eliminates the need for recipients to touch delivery agent’s pens, phones, or scanners. Plans call for the no-touch signature capture solution from DB Schenker to be used for all deliveries throughout Europe in the future. Next countries to start using the tool are Germany and UK. 

About DB Schenker 

With around 76,200 employees at more than 2,100 locations in over 130 countries, DB Schenker is one of the world's leading logistics providers. The company operates land, air, and ocean transportation services, and it also offers comprehensive solutions for logistics and global supply chain management from a single source.