As online orders begin to plateau or even drop, those providers who ramped up for the pandemic are well-prepared for direct-to-consumer logistics, says Mike McComb, senior vice president of global e-commerce for Pitney Bowes.

Online orders skyrocketed during the pandemic, and many third-party logistics providers were not ready, according to Robert Liva, senior channel manager at Pierbridge and Martin Hespeler, vice president of sales at Microlistics, both adjacent technologies at Wisetech Global Group.

Matt Fain, chief executive officer and co-founder of Popcapacity, describes the technologies needed to eliminate supply chain pain points.