Ensuring customers enjoy a frictionless post-purchase experience, from delivery through return, is essential if omnichannel retailers and online sellers are to satisfy buyers, retain them as customers and drive repeat purchase.
This presentation from Inmar Intelligence and Convey will explore exactly what it takes to provide consumers with the kind of cohesive and comfortable experience that protects both loyalty and profitability.
Join the webinar for a comprehensive overview of the current post-purchase ecosystem.
Ken Bays, Vice President, Product Development, Inmar Intelligence
Jenny Bebout, Co-founder and Vice President of Product, Convey
Robert Bowman, Editor-in-Chief, SupplyChainBr
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