project44 Inc., a provider of real-time supply chain visibility, announced that it has acquired Austin-based Convey Inc., a last-mile technology provider that powers direct-to-consumer delivery experiences. Convey combines real-time visibility, post-purchase experiences and machine learning–powered analytics to improve the overall customer experience. Together the two companies now serve the global supply chain end-to-end, providing real-time visibility and actionable insights from raw materials to the front door to help brands deliver differentiated direct-to-consumer and e-commerce experiences for their customers. The acquisition, for $255 million in total consideration, is project44’s third in 2021 and its largest to date.
“project44 is solving today’s most critical business challenge — how to deliver on continuously evolving customer expectations while remaining operationally efficient during unprecedented uncertainty and growing complexity,” said Jett McCandless, CEO and founder of project44. “Our acquisition of Convey brings project44 all the way to the front doorstep and helps our partners become more proactive and efficient so they can get people the products they want and need this holiday and beyond.”
“Salesforce, Google and Adobe have transformed virtually every aspect of the digital customer experience through visibility and intelligent decisioning in the shape of marketing automation, targeted advertising and personalization. Now with Convey, project44 is bringing this approach and cutting-edge technology to the most complex customer experience challenge yet: the supply chain,” said Rob Taylor, founder and CEO of Convey. “We are thrilled to merge forces with project44 and look forward to continuing to build out one of the world’s greatest and most disruptive software companies.”
project44 an advanced visibility platform for shippers and logistics service providers. It connects, automates and provides visibility into key transportation processes to accelerate insights and shorten the time it takes to turn those insights into actions. Leveraging the power of the project44 cloud-based platform, organizations increase operational efficiencies, reduce costs, improve shipping performance, and deliver an exceptional experience to their customers. Connected to thousands of carriers worldwide, project44 supports all transportation modes and shipping types, including Air, Parcel, Final-Mile, Less-than-Truckload, Volume Less-than-Truckload, Groupage, Truckload, Rail, Intermodal and Ocean. In 2021, project44 was named a Leader Among Real-Time Transportation Visibility Providers in Gartner’s Magic Quadrant.
Convey is a last-mile technology provider that provides Delivery Experience Management (DEM) and powers exceptional customer delivery experiences for some of the world’s most recognizable brands in retail and logistics. The company’s DEM platform combines estimated delivery date in-cart, real-time visibility in-transit, post-purchase communications and AI-driven insights to create a solution capable of perfecting last-mile delivery.
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