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Home » Operational Excellence in the Age of Automation
St. Onge

Operational Excellence in the Age of Automation

July 24, 2025
St. Onge

Webinar Description

With the advancement in recent years, it is easy to get caught up in the excitement that surround automation in distribution and fulfillment centers, especially when the results can mean faster, more accurate, and more cost-effective operations. Yet while automation can improve your business, it will not eliminate the challenges facing an operation that is not process-driven, efficient, nimble, or one where leaders & employees are bought in. The discipline of Operational Excellence can fill this gap. In this webinar, we will explore how practicing Operational Excellence can boost your operational potential with or without automation by:

  • Standardizing processes
  • Creating an end-to-end value stream map
  • Prioritizing needs
  • Implementing a Labor Management Program

We will review the importance of assessing your current state using various tools, such as:

  • Operational Assessments  
  • Automation Readiness Assessments
  • System Assessments
  • Labor Assessments

We will discuss the role employee and leader buy in plays in establishing a culture of operational excellence and how these can be enhanced through:

  • Change management methodology
  • Robust training programs
  • 5S programs  
  • Program/Project Management

Also, we will talk through some real-world examples of how the discipline of operational excellence can help you avoid the pitfalls that can happen during implementation of new automation or process.

By the end of the webinar, you will have a clearer understanding of what operational excellence looks like and how it can enhance an operation with or without automation.
 

What you will take away:

  • Why investing time in your current operation will benefit your future outcomes
  • What value a standardized audit & assessment process can add to the operation
  • When to conduct operational, labor, and readiness assessments
  • How to prioritize gaps once discovered 5. How to create buy in for change


Speakers:

Dawnya Brown, Project Manager, St. Onge Company   

Moderator:

Robert Bowman, Editor-in-Chief, SupplyChainBrain

 

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