The potential for voice technology does not stop at the warehouse pick face. In future, companies will increase their already growing use of the technology in many other warehouse applications, from checking in goods received and putting goods away, to orchestrating cross-docking operations and directing forklift drivers. As the software for recognizing human speech has become sensitive enough to deploy in noisy, fast-changing workplace environments, managers have introduced voice more widely across the supply chain and other sectors where workers can benefit from voice-directed operations that keep their hands and eyes free.
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