The volume of information we're processing is unmatched in history: According to an InformationWeek Analytics 2009 State of Storage poll, more than 60 percent of the 328 business technology professionals surveyed manage more than 1 terabyte of data. A remarkable 20 percent of respondents manage more than 100 TB. Databases, e-mail and other office documents are the main drivers of data growth.

When employees hold gigabytes of e-mail and electronic documents that are not shared across the organization, problems emerge ranging from lower productivity and organizational inefficiency when duplicating work, to users becoming single points of failure on projects, to embarrassing and potentially expensive security and compliance issues when critical data is lost or misused. At its most extreme, these increased costs and decreased productivity can cripple an organization.

Enterprise content management systems have the potential to solve many of these and other problems surrounding the capture, management and delivery of content within organizations. 

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