Just when you thought it was safe to jump into the SaaS waters, a new survey finds that IT and enterprise software decision-makers don't feel totally comfortable with SaaS-namely those nagging security, integration and data migration concerns.
That's the thrust of a new Forrester Research report, As Adoption Grows, Vendor Managers Can Help Business Users Succeed with SaaS Deployments, by principal analyst Liz Hebert. (The results are from Forrester's Enterprise and SMB Software Survey, North America And Europe, Q4 2009; the data was fielded to 2,165 IT executives and technology decision-makers in Canada, France, Germany, the United Kingdom and the United States.)
Nevertheless, vendors' software-as-a-service products have vastly improved since the early 2000s. "The growing maturity of SaaS combined with buyers' desire for solutions that allow them to conserve cash, deploy quickly and avoid long-term lock-in, means that SaaS continues to gain popularity," the analyst says.
