Challenge: Our client, a family of distinct but related businesses involved in a variety of services such as recycling, material handling, and equipment sales, found that 95 percent of loads were never updated about a shipment location, and the other five percent would only be called when an issue arose, and in the majority of those instances it was after the fact.
Challenge: A U.S. automotive OEM customer's redesign of one of its car models required Comprehensive Logistics to re-engineer our 640,000-sq.-ft. manufacturing-support facility. This changeover needed to be completed in five weeks.
Challenge: A distributor of industrial equipment found itself saddled with siloed applications running in a fragmented IT environment that provided little visibility. Productivity suffered as staff had to manually process, import and export data across multiple systems, and a lack of real-time client information was causing needless delays and lost opportunities for sales and customer service.
Challenge: A large retailer needed an efficient and cost-effective way to handle products returning from stores into the reverse-logistics channel. The company was searching for a better way to manage merchandise for redeployment, return-to-vendor and liquidation.
Challenge: A large manufacturer was spending countless hours updating spreadsheets, reviewing supplier assessments, issuing corrective actions, and trying to track their suppliers' compliance, risk and performance ratings manually. They realized this manual approach wasn't sustainable as they continue to grow and vet additional suppliers. They began looking for a service provider that provided a single solution to help automate their assessment process, and improve their supply chain visibility.
Challenge: Dock scheduling, warehouse management, visibility and reporting. Client warehouse and co-packing facilities created disruptions thus increasing costs. Shipment release, scheduling conflicts and regular missed pickups. Lack of ability to manage LTL carrier contracts, manual carrier rates and service metric ranking.
Challenge: After working with a large manufacturer to manage their freight bill audit and payment, the client chose to move the business to a logistics provider to support these and other supply chain needs. After a period of time with the company, however; they determined they were not receiving an adequate return on investment for the services.